Legal notice
Privacy GDPR
INFORMATION RELATING TO THE PROCESSING OF PERSONAL DATA (PRIVACY) According to Legislative Decree 196/2003 "Data Protection Code personal data” and EU Regulation 2016/679
With reference to the provisions of Legislative Decree 196/2003 “Code regarding the protection of personal data”, and EU Regulation 2016/ 679, in particular with regard to the articles 12 and 13, we inform you that your personal data will be treated in compliance with current legislation.
Aemmeoro with headquarters in Mondragone 81034 (CE), Via Venezia n. 41/43 constantly undertakes to adopt technical and organizational solutions aimed at guaranteeing high standards of lawfulness, security and protection in the processing of personal data: the requirements of the General Data Protection Regulation of the European Union are implemented (hereinafter in the text " GDPR" acronym of General Data Protection Regulation) and other legal provisions, including, in particular, those of the Code regarding the protection of personal data (hereinafter "Privacy Code" or "Code").
1. INTRODUCTION: THE ROLE OF Aemmeoro
The information that follows is prepared, pursuant to art. 13 of EU Regulation 2016/679 ("Regulation"), by Aemmeoro ("Aemmeoro"), in relation to the personal data of users collected when accessing and/or registering on the site www.aemmeoro.it ("Site" ) and/or making a purchase on the Site and/or requesting assistance and customer care services on the Site (cumulatively, the "Site Services").
Aemmeoro operates on the Site, of which it is the owner, as provider of the registration service and sales service.
Aemmeoro with headquarters in Mondragone 81034 (CE), Via Venezia n. 41/43 (hereinafter in the text "Aemmeoro" or "we"), is the owner of the processing of your personal data according to the meaning of the GDPR and the Code.
2. What data do we process?
Personal data means any type of information relating to an identified or identifiable natural person (hereinafter "Data").
Data supplied by you: all the data that you have supplied us to request the sale of a good and/or the supply of a service; the Data could by way of example be: your name and surname, your contact details (including address, telephone number and e-mail box), profession, date and place of birth, tax code. The provision of such information, if required by the contract or essential for the execution of the same, constitutes a necessary requirement for the conclusion of the Contract; failure to communicate such data may make it impossible for Aemmeoro to conclude the Contract and/or provide the related services and products.
Aemmeoro does not acquire and does not process categories of personal data, such as for example information revealing your racial origin, your political opinions, your religious or philosophical beliefs.
3. On what legal bases and according to what rules will we process your data?
Personal data means any type of information relating to an identified or identifiable natural person (hereinafter "Data" ). We will only process your Data where permitted by applicable legal provisions. Specifically, we will process your data on the basis of articles 6 and 9 GDPR and on the basis of consent pursuant to art. 7 GDPR, as well as in compliance with the corresponding provisions of the Code:
• Consent art. 6(1) paragraph 1(a), art. 7 GDPR): we will process certain Data exclusively in the presence of your preliminary, free and express consent. You have the right to revoke the consent given at any time with effect for the future.
• Execution of a contract: in order to conclude and execute the requested contract it is necessary to have access to and process certain Data
• Compliance with a legal obligation art. 6(1) paragraph 1(c) GDPR): in order to ensure compliance with these requirements, we must process certain data.
4. For what purposes are your data processed?
Your data will be processed by us only and exclusively for the purposes permitted by data protection legislation such as: a) purposes previously approved by you ; b) data processing in order to execute the Contract; c) execution of pre-contractual measures upon your request; d) fulfillment of legal obligations to which we are subject; e) safeguarding our legitimate interests or the legitimate interests of third parties, unless your interests prevail over them; f) assessment, exercise or defense of a legal right or claim; g) for reasons of significant public interest; h) marketing and advertising, in particular direct marketing activities.
Among other things, we will process your data for the specific purposes as set out below by way of example:
– Purchase and delivery of products and services. We use your personal data to receive and manage orders, deliver products and services, process payments and communicate with you about your orders, products, services and promotional offers.
– Fulfill to legal obligations. In some cases we are required by law to collect and process your personal data.
– for purposes related to the Contract: above all to execute the Contract stipulated with you;
– contact you in relation to the Contract and for the management of the same;
– customer service: in order to offer you a valid customer service, we will regularly process your data, in order, for example , to give you comprehensive advice. For the sole purpose of improving the quality of customer care processes, in compliance with privacy legislation and the provisions of the Guarantor for the protection of personal data.
– management of requests for legal guarantees, product conformity , assistance, requests for withdrawal, management and termination of the Contract;
– transfer of data to third parties only and solely for the management of the request and only and solely for the Personal Data requested from the platform operators used for these procedures. For example, to fulfill orders for products or services, deliver parcels, send postal mail and emails, process payments.
We collect information about you during the checkout process in our store .
What we collect and save. As you visit our site we will track:
Products you have viewed - we will use this for example to show you products you have recently viewed
Location , IP address and browser type - we will use this for purposes such as estimating taxes and shipping
Shipping address - we will ask you to enter this so we can, for example, estimate shipping before place an order and send your order!
We will also use cookies to keep track of the contents of your shopping cart as you navigate our site.
When you buy from us, we will ask you to provide information including your name, billing address, shipping address, email address, telephone number, credit card/payment details and optional account information such as username and password.We will use this information for purposes such as, for example:
– Send information about your account and order
– Respond to requests, including refunds and complaints
– Process payments and prevent fraud
– Set up your account for our store
– Comply with all our legal obligations , such as calculating hours
– Improve our shop offers
– Send marketing messages, if you choose to receive them
– If you create an account, enter your name, address, email and telephone number: these data will then be used to populate the checkout in your future orders
We generally store information about you for as long as we need the information for the purposes we collect and use it for, and are not legally obligated to continue to retain it.
We also store comments and reviews, if choose to leave them to us.
People of our team who have access
Members of our team have access to the information you provide us. For example, both experts and shop managers can access:
Order information such as what was purchased, when it was purchased and where it should be sent, and
Customer information such as your name, email address, and billing and shipping information.
Our team members have access to this information to assist in receiving orders, process refunds and support you.
5. Processing of your data subject to Consent
Advertising and marketing: if you have previously given your consent in this regard, we will process your Data to inform you of any offers that may interest you and we will contact you using the communication channels expressly authorized by you. The promotional and marketing activities in question can be carried out by telephone, sending SMS, email: obviously you can object at any time to the processing for these purposes.
In addition to what above, Aemmeoro may process your data to comply with legal obligations and, therefore, for compliance with any legal rule or provision that we intend and must comply with or for data security for indispensable measures to ensure the security of your data and data company from external attacks and/or in order to prevent external attacks. Still to comply with legal obligations imposed on us and / or in order to prevent fraud or in the event of a dispute. Lastly, for mandatory tax, accounting and administrative purposes, always in compliance with current regulations.
6. Newsletter
The newsletter is managed with SendinBlue, and your email address is stored on the SendinBlue servers. You can read SendinBlue's privacy policy here where they specify how they comply with GDPR requests. When you subscribe (or unsubscribe), Aemmeoro may receive a notification with your data on my email box.
SendinBlue, like any newsletter management platform, provides information on who opens the newsletters and clicks on the links;
For your information:
– if you don't want whoever sends you a newsletter to know that you have opened it, read the newsletter without downloading the images;
– if you don't want your clicks on the links of a newsletter to be tracked, copy the links, even better if from the text-only version, and open them directly in the browser.
You can stop receiving the newsletter at any time, through the link at the bottom of each message.
7. Can minors use the Aemmeoro Services?
Aemmeoro does not sell products to minors.We sell products for children that can only be purchased by adults. If you are under 18, you can only use the Aemmeoro Services with the involvement of a parent or guardian.
8. How long do we keep your personal data?
We keep your personal data to allow you to use the Aemmeoro Services on an ongoing basis for as long as necessary to pursue the purposes described in this Privacy Policy privacy, as required by law for example for tax and accounting purposes or as otherwise communicated to you. For example, we keep your transaction history so you can review the purchases you've made (and repeat orders if you wish) and which addresses you've requested your orders be shipped to.
9 . Payments
We accept payments via PayPal. During payment processing, some data is transferred to PayPal, including information necessary to support the payment, such as total purchases and billing information.
For more details, see the PayPal privacy policy
10. Comments
When visitors leave comments on the site, we collect the data shown in the comments form as well as the visitor's IP address and browser user agent string to help spam detection .
An anonymized string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Visitor comments may be checked through an automatic spam detection service ( akismet ). The information that is sent includes the commenter's IP address, user agent, referrer and site URL (along with other information provided directly by the commenter such as their name, username, email address and the comment itself) . For further details, consult the privacy policy of Akismet
11. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. They are used for your convenience so that you do not have to enter your details again when you leave another comment. These cookies will last for one year.
If you have an account and access this site, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, various cookies will be set to save your login information and your viewing options. screen. Login cookies last for two days and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the access cookies will be removed.
When you visit the site, a tracking cookie will be used through the Google Analytics service with anonymised IP. This integration of Google Analytics makes your IP address anonymous. The anonymization works by shortening the IP address of the Users within the borders of the Member States of the European Union or in other countries adhering to the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google servers and shortened within the United States. For further details, consult the Google privacy policy
For further details, consult the Cookie policy
12.How long do we keep your data
If you leave a comment, the comment and its metadata are kept indefinitely This is how we can automatically recognize and approve any subsequent comments instead of keeping them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except their username which they cannot change). The website administrators can also see and edit this information.
The time for the fulfillment of a legal obligation that requires the processing of your Data; in particular with regard to the retention periods of documents required by law; – for the assessment, exercise or defense of a legal right or claim, for mandatory tax, accounting and administrative purposes always in accordance with and in compliance with current regulations.
Accounts inactive 36 months .
Pending Orders 31 Days.
Failed Orders 31 Days.
Cancelled Orders 31 Days.Orders completed 36 months.
13. Users' rights
According to the regulations, the user has rights of access and rectification of personal data concerning him, which allow him to correct, complete, update or delete the data that are inaccurate, incomplete, misleading, obsolete or whose collection, use, communication or storage are prohibited.
The User also has the right to request the limitation of the treatment, and to oppose for legitimate reasons to the processing of your personal data. The User can also communicate instructions on the fate of their personal data in the event of death.
If applicable, the user can request the portability of their data, or when the treatment has consent as a legal basis, withdraw consent at any time.
The User can exercise his rights by sending an email to aemmeoro@libero.it or by post to:
Aemmeoro based in Mondragone 81034 (CE), Via Venezia n. 41/43
These requests will be processed within a maximum of 30 days.
The User can also modify the data concerning him by accessing at http://www.aemmeoro.it and by clicking on "modify my profile" or by contacting the Customer Relations Service at the address aemmeoro@libero.it
The User can unsubscribe from the Aemmeoro newsletter or from e-mail marketing by following the "Unsubscribe" link present in each e-mail.
The User can exercise his Right to oblivion and close your account at any time, provided that the relevant conditions established by law exist. For example, this could occur on the basis of art. 17 of the GDPR:
– if the Data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
– if you revoke the consent on which the data processing is based, and there is no other legal basis for the processing;
– if you oppose the processing of your Data and there are no overriding legitimate reasons to proceed with the processing, or if you oppose the processing of data for direct marketing purposes;
– if the Data has been processed unlawfully; unless the processing is necessary: – for the fulfillment of a legal obligation that requires the processing of your data; in particular with regard to the retention periods of documents required by law; – for the assessment, exercise or defense of a legal right or claim.
You can send us a cancellation request to aemmeoro@liberoit of all data concerning you and within 30 days we will process your request. You can also delete data concerning yourself by accessing http://www.aemmeoro.it and clicking on "remove account". This does not include data that we are obliged to keep for administrative, legal or security purposes.
You can access detailed information on the use of your personal data by sending your request by e-mail to aemmeoro@libero.it.
Complaint: You always have the right to make a report and lodge a complaint with a competent data protection authority, pursuant to art. 77 of the GDPR.
In any case, you will be able to find any broader reference on the subject of current legislation on the website of our Guarantor for the protection of personal data at the internet address www.garanteprivacy.it and the complete text of the GDPR can be consulted by accessing the following website:
http://eur-lex.europa.eu/legal-content/IT/TXT/?uri=uriserv:OJ. L_.2016.119.01.0001.01.ITA&toc=OJ:L:2016:119:TOC
For all requests for information and to exercise your rights, you can contact Aemmeoro:
– by post to Aemmeoro with headquarters in Mondragone 81034 (CE), Via Venezia n. 41/43;
– by telephone at 0823 130 4950;
– by email at aemmeoro @libero.it.
Aemmeoro will promptly inform you where there should be substantial changes with reference to the way in which your data are processed, we will promptly inform you of such changes..